INDUSTRY INNOVATIONS 4.0 PROCESS MANAGEMENT IN THE PROVISION OF SERVICES IN THE CONSTRUCTION INDUSTRY
Keywords:Construction 4.0, Industry 4.0, Civil Construction, Fourth Revolution
Objective: This study aims to understand the impact of technological innovations in Industry 4.0 in the provision of services in the construction sector.
Project / methodology / approach: Documental qualitative approach research gathering data from reports related to the civil construction segment (CBIC, 2016a, 2016b, 2018; SEBRAE, 2020; KPMG, 2016; WEF, 2016). The research followed in six steps: formulate the problem, establish a conceptual plan, conduct the research, collect the information, analyze and undertake a general assessment (Létourneau, 2011; Silveira Gontijo & Motta Alves, 2019).
Findings: The knowledge circulating among professional service providers in the Civil Construction sector tends to be subjectively built from the practice of the sector operator. Craftsmanship still dominates civil construction processes, however, the industrialization of the sector through machined concrete, the use of machines and automation can make technological transformation feasible.
Limitations / implications of research: The access to documents or even their availability is a challenge for the dimensioning of the phenomenon of Industry 4.0 in Civil Construction. Public access publications were sought, however, an overview of the state of the art in terms of digitalization in construction processes was possible.
Originality/Value: The technological phenomena addressed in this article are part of a context of the Fourth Industrial Revolution that through Industry 4.0 (Madsen, 2019; Santos et al. 2019). In Civil Construction this digital transformation through automation and digitalization of processes the phenomenon of Industry 4.0 manifests itself as Construction 4.0 (Craveiro et al., 2019).
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