Delays in IT Projects Due to Failures in the Stakeholders Management

Leonardo Lopes, Antonio Vico Mañas

Abstract


The Information Technology (IT) has undergone profound and rapid changes in recent decades. In this context, organizations must be prepared to implement these technologies, on the form of projects, as quickly and effectively as possible, providing results before its competitors. Therefore, it can be noted that the delivery of a project on time, ever shorter, is essential. Considering these observations, the main purpose of this study is to explore how failures in IT project stakeholder management may impact, directly or indirectly, the deadlines of these projects. The empirical research, qualitative in nature, is of the exploratory type and counted with the participation of IT project managers and managers of IT project managers, who answered a semi structured interview and provided documents in support of the research. The transcripts of the interviews as well as the provided documents were used for the analysis of data content. As a final result of this study, the main failures in the stakeholder management that may compromise – mostly indirectly – the timely delivery of IT projects are identified and explored.


Keywords


Stakeholders, projects, Information Technology, deadlines, failures.

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DOI: https://doi.org/10.24023/FutureJournal/2175-5825/2013.v5i2.116

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